Local Shipping is $6.90 for the first carton then $4.90 on following cartons. Out of Town Shipping is $8.90 for the first carton then $6.90 on following cartons.
Ordering & Shipping
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Shipping Costs +
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Delivery timeframes +
It takes 1-3 business days for local orders and a couple more days for out of town orders.
We're not able to deliver to PO Box addresses unfortunately. The cartons won't fit!
(Waiheke/Great Barrier + 1 day on standard service) -
How does your delivery timeframe correspond to other courier services in New Zealand? +
Our delivery timeframes are designed to accommodate the varied address classifications in the New Zealand address system.
While "Out of Town" typically takes 2-3 working days, "Rural/Non-Urban" adresses may take slightly longer at 3-4 working days. -
How can I get more clarity on delivery times for my specific address? +
If you have any questions or need clarification on delivery times for your specific address, feel free to contact our customer support team. They are available to provide personalized assistance and ensure you have accurate information about the expected delivery timeframe.
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Contact us +
Still can't find what you’re looking for?
Don't worry, drop us a line at help@withsmall.co.nz and we’ll sort it.
Subscriptions
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How do I change or cancel my subscription? +
You can change or cancel anytime. Simply log in to your customer dashboard by clicking on 'Account' in the top right hand corner. From here, you can cancel or reschedule your subscription, too easy. If you'd like a different frequency option get in touch with us.
About Us
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Are you a New Zealand business? +
We're a proud New Zealand born business, operating out of Tāmaki Makaurau.
Our Products
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What ply is your toilet paper? +
with small is a 2-ply soft and plush TP.
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What are your tree-free products made from? +
Our paper products are made from a bamboo. The benefits of Bamboo is that it’s fast-growing, has a simple ‘diet’ of rainwater and sunshine, and it has little wear and tear on soil quality.
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Why is bamboo better? +
According to Environmental Paper Network, toilet paper made from trees has three times the climate impact as toilet paper made from bamboo or recycled materials.
Worldwide, the equivalent of almost 270,000 trees is either flushed or dumped in landfills every day and roughly 10 percent of that total is attributable to toilet paper, according to World Watch magazine.
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Where are with small paper products made? +
Our paper range which includes Toilet Paper, Paper Towels and Tissues are made in a state of the art factory in China. We visit our partners regularly, and we're proud to work with the best in the business.
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Are your products vegan? +
Yes, our products are completely vegan.
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Will your products breakdown in a septic tank? +
Absolutely! Our products are made from bamboo fibres, as these fibres are shorter than timber, it will breakdown faster.
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Do you use bleach in your products? +
No bleach is used in the process of making our products. Our factory uses a water process using reticulated water and air. This process is Certified ECF (elemental Chlorine Free), it is also Chlorine Dioxide bleach and dye free.
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What are your toilet paper wraps made from? +
Our wraps are coloured using water and soy-based inks. The actual toilet paper has no inks, bleach or dyes to make it white, unlike some traditional TP. We also offer unwrapped tree-free TP.
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Does your toilet paper range contain PFAS? +
All products in our toilet paper range have no intentionally added PFAS.
Reviews
Average rating
From 4227 reviews